Something not right? Returns are on us, no questions asked, within 30 days. Couple of things regarding apparel: You still have 30 days to mull it over, but labels need to be intact. And for socks and undies, packaging must be unopened. Returns can only be done in the country of purchase.

Return Shipping: We’ll take care of getting the package back to us, but shipping fees aren’t refunded on the original order.

Final Sale items cannot be returned. Items discounted at 50% off or higher, as well as gift cards, insoles, and sock bundles purchased on our website and in Allbirds retail stores are all final sale.

We don't do exchanges- it is just quicker and simpler to place a new order!